Last updated 06 August 2026
These terms govern the sale of ADEL products through getadel.com. Placing an order means you accept them. They do not limit your statutory rights as a consumer.
Who you are contracting with
[[ADEL GmbH — registered company name]]
[[Street, Postal code Vienna, Austria]]
Company register: [[Firmenbuchnummer (FN 123456a)]] · [[Firmenbuchgericht (e.g. Handelsgericht Wien)]]
VAT: [[UID / VAT number (ATU12345678)]]
Email: [email protected]
How a contract is formed
Product listings are an invitation to treat, not an offer. Your order is an offer to buy. A contract exists when we send you a dispatch confirmation, not when you receive the order confirmation email.
Because runs are strictly limited, we may be unable to fulfil an order placed within moments of a sell-out. If that happens we cancel and refund in full immediately, and no contract is formed.
Prices and payment
Prices are shown in the currency of the country you select and are set per market rather than converted live. EU prices are VAT-inclusive. Shipping is added at checkout and shown before payment.
ADEL ships delivered duty paid; duties and import taxes are settled by us before delivery.
Payment is processed by Stripe. We take payment at the time of order.
Limited runs and allocation
Each drop has a fixed unit count published before it opens. We do not restock. We may cap quantity per customer during a drop, and we may cancel orders that appear intended for resale in bulk — with a full refund.
Delivery and risk
Risk passes to you on delivery. Delivery estimates are estimates, not guarantees. See shipping and returns.
Returns and withdrawal
Our 30-day return policy and the statutory 14-day EU right of withdrawal are set out in full on the shipping and returns page, which forms part of these terms.
Warranty and statutory guarantee
ADEL products carry a manufacturer warranty described on the warranty page. For consumers in Austria and the EU, the statutory two-year Gewährleistung applies in addition and is not limited by our warranty.
Serial numbers, registration, and resale
Every product carries a unique serial and a one-time activation code. Registration binds the serial to you. Ownership may be transferred through our transfer process; remaining warranty term transfers, but the Founding Member tier does not renew.
Removing, altering, or defacing a serial voids all warranty coverage on that unit.
Intellectual property
The ADEL name, marks, product designs, photography, and site content are owned by [[ADEL GmbH — registered company name]] and may not be reproduced without written permission. Buying a product does not transfer any intellectual property rights.
Liability
Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything that cannot lawfully be excluded. Subject to that, our liability arising from a product is limited to the price paid for it.
Sport carries inherent risk of injury. ADEL products are sports equipment and must be used with appropriate technique, conditioning, and judgement.
Governing law and disputes
These terms are governed by Austrian law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, you retain the protection of mandatory provisions of the law of your country of residence, and may bring proceedings in your local courts.
The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute resolution before a consumer arbitration board.
Changes
We may update these terms. The version in force is the one published when you place your order.